Each CakePro™ Series Printer is guaranteed by Inkedibles to be free from any manufacturing material fault. Warranty does not extend for issues resulting from incorrect use of the products (printing procedure, usage of non-Inkedibles inks, or other issues resulting from misuse or negligence). The purchaser must use the equipment according to the instructions in the user manual. Any damage or defect pertaining to the machine needs to be communicated to Inkedibles within 8 days of delivery of the product.
12 Μοnth Guarantee (standard, no charge):
Inkedibles offers a 12 month standard guarantee which pertains to replacement of faulty materials during the first twelve months from the date of purchase of the machine (except for damage caused or other that does not depend on manufacturing defects). Consumable parts are excluded from the warranty, such as: print heads, cartridges, inks, dampers, pumping system (such consumable parts are available as spare parts if needed).
24 Month Extended Guarantee (optional, available for $249 one time fee):
Inkedibles will send free replacement parts for your CakePro™ Series Printer at no cost to you should the need arise. This worry-free extended guarantee is available for 2 years at a one-time cost of $249). If any part wears out on your printer as a result of normal use of the printer (covers parts such as printheads, cartridges or continuous ink system, dampers and pumping systems), Inkedibles will either send you free replacement parts or send you a return label to get the printer back and either repair the printer for you or replace it with the same or similar/equivalent model.